Call Centre & Contact Centre jobs in Queensland

Structured inbound and outbound contact roles.

0 live roles in Queensland

No call centre & contact centre jobs live right now

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About call centre & contact centre roles

Contact centre roles handle high volumes of inbound calls or outbound campaigns from a dedicated centre. Employers range from banks and insurers to energy retailers and government service lines, with both on-site and work-from-home positions available.

Typical duties

  • Handle inbound or outbound call volumes
  • Follow scripts and compliance requirements
  • Record call notes and outcomes
  • Escalate complex cases appropriately

What employers look for

Employers hiring call centre & contact centres typically look for demonstrated office experience, strong written communication, accuracy with systems and records, and comfort working with confidential information. Experience with common Australian business software — Microsoft 365, Xero or MYOB, practice or records management systems — is regularly named in advertisements.

Applying for these roles

Every call centre & contact centre listing on AdminJobs.com.au includes the employer's contact details, and most include a direct link to the employer's own application page. Applications are made directly with the hiring organisation; we do not collect CVs or hold candidate profiles.